IC-189Most LLMs show degraded instruction satisfaction when user instructions conflict with system messages, indicating difficulty in prioritizing system message constraints

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Yanzhao Qin, Tao Zhang, Yanjun Shen, Wenjing Luo, sunhaoze, Yan Zhang, Yujing Qiao, weipeng chen, Zenan Zhou, Wentao Zhang, Bin CUI

SourceSysBench: Can LLMs Follow System Message?

When user instructions are misaligned (conflicting) with system messages, most models show lower ISR than on aligned instructions. The gap is largest for weaker models: GLM-4-9b drops from 48.3% (aligned) to 28.4% (misaligned), a 19.9-point drop. GPT-4o shows a smaller gap (77.8% vs. 71.4%). Notably, GPT-3.5-turbo is an exception, scoring higher on misaligned (47.7%) than aligned (41.9%) instructions, suggesting acute awareness of system message priority. The authors attribute the misaligned degradation to insufficient recognition of system message priority.

Evidence
correlational
Key metric
GPT-4o aligned 77.8% vs. misaligned 71.4%; GLM-4-9b aligned 48.3% vs. misaligned 28.4%; GPT-3.5 aligned 41.9% vs. misaligned 47.7%
Caveat
The alignment classification is determined by the dataset design, not by the model; the paper does not control for the specific nature of the conflict.
Model
GPT-4o, GPT-4 / ChatGPT4 / GPT-4 Code Interpreter / GPT-4 Technical Report GPT-4-turbo-20240409, Claude 3 Opus, Llama 3.1 70B Instruct, 8B Instruct, Mixtral 8x22B Instruct, GPT-3.5 / ChatGPT-3.5 GPT-3.5-turbo-20231106, Qwen 2.5 72B Instruct, Qwen 2 Qwen2-72B-Instruct, 7B Instruct, GLM-4 GLM-4-0520, GLM-4-9B-Chat, DeepSeek-V2-0628, Moonshot-v1-8k
Concepts
Failure mode
Related work
The Instruction Hierarchy [context]
Related findings
IC-188, IC-190, IC-191
Extraction
automatic-extraction